Posts Tagged ‘Cash Advance’

Cash Genie Launches Text Service

Tuesday, March 16th, 2010

Cash Genie, the short term loan lender, has made it even easier for its client to contact the company with any queries they may have regarding the status of their application just any general questions with the opening of its new text service.

Our company always tries to answer all of our client’s queries and we feel as if we are one of the most responsive companies when it comes to calling in. With the addition of another customer service in the form of texting we hope to make it even easier for our customers to contact us.

Cash Genie is very proud of the excellent customer service it provides to its clients, with staff always ready and able to answer your questions, be it over the phone or by email, and is delighted to offer you another method of contact to our staff.

In order to text Cash Genie with your question for priority assistance just text ‘GENIE’ followed by your question to 60777. Of course, if you prefer, you are still able to phone with any questions on 0845 956 9848 or by e-mail on customersupport@cashgenie.co.uk

The rate of a text message is 25p

Who Can Apply For a Cash Genie loan?

Tuesday, October 27th, 2009

Cash Genie, the short term loan lender, has set out criteria on who can apply for a Cash Genie short-term loan. The responsibility of Cash Genie and the customer is also mentioned, ensuring a responsible lending policy. More information can be found at http://www.cashgenieloans.co.uk/responsible-lending.php.

It is always confusing how to apply for a loan purely based online and who can apply for it. Technology is so fast nowadays that application checks can be completed in real-time online, meaning companies can see whether customers fit the relevant criteria. Cash Genie makes sure that it is easy and convenient for customers to apply online. If customers want a short-term loan with Cash Genie, then a few criteria must be met to qualify. But customers should not be alarmed, most applications meet the basic criteria:

Customers must be 18 or over
Are employed
Earn at least £500 per month
Be a UK resident
Have a current bank account with a debit card

Cash Genie welcome homeowners, council tenants, private tenants, housing association tenants or people living with parents. Cash Genie also does not undertake a credit check on customers, however does help people with good or bad credit history. The company will check that customers live where they say they do, but will not undertake a full credit check. This makes processing the loan much faster, to have the cash in customers’ banks almost instantly. Taking a loan with Cash Genie can boost customer’s credit rating if the short-term loan is paid back on time, if not then a customer’s credit rating may fall.

Cash Genie takes the responsibility to not lend to people who can not pay it back. This is all for customer wellbeing and safety as the company does not want its clients to get into debt. It is in Cash Genie’s best interest to make sure customers can pay the loan back to ensure a good relationship is maintained the payment is received on customer’s paydays. However customers are urged not to borrow money from Cash Genie if they are considering Debt Management, IVA’s or Bankruptcy.

The purpose of short term loans is to act as a solution to temporary cash flow problems; it is not intended for sustained borrowing over long periods. Cash Genie do as much as they can to ensure clients do not borrow more than they can afford to pay back, however it is customer’s responsibility that this does not occur so they do not fall into debt. Cash Genie urges customers to think carefully before taking out a loan and ensure that they are able to repay the total outstanding balance on the due date.

In conclusion, Cash Genie monitors all applications and select customers for approval who meet the set qualification criteria. The Cash Genie service team will process the loan the same day as application and customers are able to have the loan amount in their account the same day. If customers are unsure about whether they can apply for a loan, contact processingteam@cashgenie.co.uk.

If customers/advertisers would like more information about Cash Genie, take a look at the company’s  website.

Cash Genie: Thoughts on Payday Loans

Monday, October 26th, 2009

Before taking out a payday loan, customers are going to weigh up the pros and cons of the service and which lender to take out a loan with. Trawling through the Internet to find a responsible lender with the best service is a hard task, especially when customers want to find the best one to suit them. Cash Genie is going to analyse what customers want from a payday loan service, and explain what Cash Genie can do to best meet customer needs. Basically a guide to payday loans! Before customers apply, Cash Genie would like to emphasise that it is a necessity that the following guidelines are met by the payday loan lender. If these are not advertised then customers should think twice about using the service. Obviously Cash Genie  tick all the right boxes!

When customers are looking for a short term loan, what are they looking for?

  • Instant cash – Customers who take out a short term loan obviously want that loan for a specific reason. A payday loan is used to tie customers over until payday. This means customers want this fast cash advance in their bank as soon as possible. Cash Genie offer customers a same day loan service, meaning customers can apply and receive the loan in their account in minutes rather than days.
  • Fast application – Most payday loan lenders advertise a service with no paperwork needed, no faxing documents and no telephone calls to the company. All the application process is completed online, meaning a quick and easy submission. Customers want the convenience of sitting at home and gaining instant cash in the bank the same day. If the Internet is not available or you do not like using the World Wide Web, then Cash Genie offer a telephone service where an advisor will fill in the application for you.
  • Transparency – Customers who apply to payday lenders are sometimes not fully aware of the charges that apply, until after application. Payday loan lenders can often add high interest rate charges, admin charges and processing charges to your loan amount. These charges can double if a payment is missed. Cash Genie makes sure that all charges are displayed before a loan is applied for. Cash Genie wants to make sure that customers know how much they are receiving and how much they are paying back on payday.
  • Cost of service – Payday loans are renowned for being expensive with a high interest rate, and even more charges if you miss a payment. A cheap payday loan does not exist! However, customers do not compare payday loan companies simply based on the cost; the convenience of application and the speed of service are rated as more important by payday loan customers.
  • After service – The after service of some payday loan lenders have been scrutinized by many customers. When a customer misses a payment and goes into debt, charges accrue and the lender will call until the whole loan and interest is paid back. Some responsible lending payday lenders will aim to put you on a payment plan so you are able to pay the loan back in manageable chunks. The team at Cash Genie will emphasise that they are here to help, because they are! Cash Genie does not want customers to get into debt and do all they can to work with you and prevent this. The best thing customers can do if they get into debt is to ring up and sort a payment plan out or to speak to a customer advisor and what their best option is.
  • Responsible Lending – The words Cash Genie love to hear! The company bases its service on a responsible lending policy, just like payday lenders should. Responsible lending means ensuring that the loan is going to the right person who is going to pay it back at the end of the month – good customer selection! It also stands for customer satisfaction and trust, confirming an excellent customer service is created.

If further help is needed, customers should contact Cash Genie as the team are here to help.

Email: processingteam@cashgenie.co.uk

Telephone: 08459 569848

Website: www.cashgenieloans.co.uk